Invention Grant
- Patent Title: Dynamically detecting user personas of network users for customized suggestions
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Application No.: US18155498Application Date: 2023-01-17
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Publication No.: US12118049B2Publication Date: 2024-10-15
- Inventor: Qihong Shao , Josh Viktorov , Doosan Jung , Gurvinder Singh , Matthew R. Engle , David C. White, Jr.
- Applicant: Cisco Technology, Inc.
- Applicant Address: US CA San Jose
- Assignee: CISCO TECHNOLOGY, INC.
- Current Assignee: CISCO TECHNOLOGY, INC.
- Current Assignee Address: US CA San Jose
- Agency: Edell, Shapiro & Finnan, LLC
- Main IPC: G06F16/9535
- IPC: G06F16/9535 ; G06F16/906 ; G06N5/022

Abstract:
A platform dynamically detects a user persona and facilitates a user objective in a user session. The platform obtains user activity of users across multiple historical sessions. The platform clusters similar user activity across the historical sessions to determine personas being used in the historical sessions. The platform mines sequential patterns in a set of user activity data associated with one of the personas and determines at least one predictive rule associated with that persona. Each predictive rule includes an initial activity among the set of user activity data and at least one subsequent activity in the set of user activity data.
Public/Granted literature
- US20240241916A1 DYNAMICALLY DETECTING USER PERSONAS OF NETWORK USERS FOR CUSTOMIZED SUGGESTIONS Public/Granted day:2024-07-18
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