- 专利标题: Machine learning based automated management of customer accounts
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申请号: US18380333申请日: 2023-10-16
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公开(公告)号: US12131378B2公开(公告)日: 2024-10-29
- 发明人: Siten Sanghvi , Morgan S. Allen , Matthew E. Carroll , Tamara S. Kingston , Stephen T. Shannon
- 申请人: Bank of America Corporation
- 申请人地址: US NC Charlotte
- 专利权人: Bank of America Corporation
- 当前专利权人: Bank of America Corporation
- 当前专利权人地址: US NC Charlotte
- 代理机构: Banner & Witcoff, Ltd.
- 主分类号: G06Q20/00
- IPC分类号: G06Q20/00 ; G06N5/043 ; G06N20/00 ; G06Q20/22 ; G06Q20/40 ; G06Q40/03
摘要:
Aspects of the disclosure relate to machine learning based automated management of a user account. A computing platform may determine, via a computing device and based on historical user activity of a user, a pattern of the user activity. Subsequently, the computing platform may detect a deviation from the pattern of the user activity. Then, the computing platform may identify an anticipated transaction of the user. Then, the computing platform may retrieve, from a repository of user data, one or more user-defined preference rules associated with the anticipated transaction. Then, the computing platform may determine whether the one or more preference rules apply to one or more attributes of the anticipated transaction. Subsequently, the computing platform may trigger, based on a determination that the one or more preference rules apply to the one or more attributes of the anticipated transaction, an action associated with the anticipated transaction.
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