Invention Grant
- Patent Title: Methods and systems for configuring an email engine
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Application No.: US18049401Application Date: 2022-10-25
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Publication No.: US12143345B2Publication Date: 2024-11-12
- Inventor: Rebecca Greenberg , David Louie , Mattia Padovani , Darpan Dhamija
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Weaver Austin Villeneuve & Sampson LLP
- Main IPC: H04L51/02
- IPC: H04L51/02 ; G06Q30/0241 ; H04L51/23 ; G06F40/186

Abstract:
Systems and methods for configuring an email engine associated with sequences of engagements are described. The email engine is associated with a first sequence of engagements and a second sequence of engagements. The email engine is configured to be activated based on completion of the first sequence of engagements. The email engine may be configured to generate and send an email to an email recipient based on a set of parameters unique to the email recipient and based on one or more government regulations. When the sending of the email is prevented because of the set of parameters or the government regulations, an error notification may be generated, and the second sequence of engagements may not be activated.
Public/Granted literature
- US20230147633A1 METHODS AND SYSTEMS FOR CONFIGURING AN EMAIL ENGINE Public/Granted day:2023-05-11
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