Invention Grant
- Patent Title: Automatic updates to instruction documents using crowdsourcing
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Application No.: US18310249Application Date: 2023-05-01
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Publication No.: US12174900B2Publication Date: 2024-12-24
- Inventor: Grant Michael Iwan , Mohamed Seck , Shannon Reid
- Applicant: Capital One Services, LLC
- Applicant Address: US VA McLean
- Assignee: Capital One Services, LLC
- Current Assignee: Capital One Services, LLC
- Current Assignee Address: US VA McLean
- Agency: Harrity & Harrity, LLP
- Main IPC: G06F16/93
- IPC: G06F16/93 ; G06F8/65

Abstract:
In some implementations, an instruction management system may receive, from a plurality of user devices, a set of feedback associated with the instruction document. The instruction management system may identify a compliance activity associated with the instruction document and identify at least one location in the instruction document based on the set of feedback. The instruction management system may trigger an instruction to a tracking system to open a ticket associated with the compliance activity and the at least one location.
Public/Granted literature
- US20240370503A1 AUTOMATIC UPDATES TO INSTRUCTION DOCUMENTS USING CROWDSOURCING Public/Granted day:2024-11-07
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