Invention Grant
- Patent Title: Dynamic trusted assistance network
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Application No.: US16202366Application Date: 2018-11-28
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Publication No.: US12175433B2Publication Date: 2024-12-24
- Inventor: Jimi Lin , Gregory J. Boss , Michael Bender , Jeremy R. Fox
- Applicant: KYNDRYL, INC.
- Applicant Address: US NY New York
- Assignee: KYNDRYL, INC.
- Current Assignee: KYNDRYL, INC.
- Current Assignee Address: US NY New York
- Agency: Calderon Safran & Wright P.C.
- Agent Erik Swanson; Andrew M. Calderon
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G06Q10/0631 ; G06Q10/20 ; G06Q50/00

Abstract:
Aspects identify users as trusted assistant candidates in response to associations to purchases of vehicle repair items. Embodiments further select a one of the trusted assistant candidates that is linked to a vehicle operator as a social network contact and that is located closest to a vehicle location relative to remaining others of the trusted assistant candidates, in response to determining that the vehicle operator needs remote location assistance at the vehicle location; and dispatch the selected one of the trusted assistant candidates to the vehicle location to provide remote location assistance to the vehicle operator.
Public/Granted literature
- US20200167735A1 DYNAMIC TRUSTED ASSISTANCE NETWORK Public/Granted day:2020-05-28
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