Invention Grant
- Patent Title: Evaluating natural language processing components
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Application No.: US17973674Application Date: 2022-10-26
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Publication No.: US12197871B2Publication Date: 2025-01-14
- Inventor: Pavel Bhowmik , Melanie C B Gens , Sachin Midha , Rahul Gupta , Sriram Venkatapathy , Xinhong Zhang , Anoop Kumar , Pooja Sanjay Sonawane , Samuel Harry Ingbar
- Applicant: Amazon Technologies, Inc.
- Applicant Address: US WA Seattle
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US WA Seattle
- Agency: Pierce Atwood LLP
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06F40/30 ; G10L15/18 ; G10L15/22

Abstract:
Techniques for evaluating a natural language understanding (NLU) component and determining an action to resolve an issue processing a user input are described. The system determines which component is invoked by a baseline NLU component is processing the user input, and which component is invoked by an updated NLU component. Based on that information, the system selects the action to resolve the updated NLU component generating an undesired response to the user input.
Public/Granted literature
- US20230142272A1 EVALUATING NATURAL LANGUAGE PROCESSING COMPONENTS Public/Granted day:2023-05-11
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