Remote medical evaluations are coordinated through a central party that provides secure access to both caregivers and patients. Information is gathered from patients including those with IMD's and chronic diseases, and provided to physicians for diagnosis. Based on the diagnosis, specific educational content is selected. The diagnosis, patient instructions and the educational content are then provided to the patient. Thus, caregivers are able to conduct and bill for remote evaluations and patients receive relevant and timely information related to their condition.