A system of managing call information is disclosed. The system comprises a call data record collection engine that non-intrusively monitors and collects data for calls routed using SS7 links coupled to telephone offices, a dynamic call record building engine to dynamically build call management records based on information retrieved by the call data record collection engine, and a relational data model for a subscriber including telephone numbers associated with the subscriber that are under call management. The call management records are correlated with the relational data model for the subscriber on a real-time basis. The call management records include a call time/data stamp, calling party information, called party information, a call type, geographic information, carrier information, a call disposition, and a call duration.