发明申请
US20060095560A1 System and method for leveraging end-users' preferences for efficient communications 有权
利用最终用户偏好高效沟通的系统和方法

System and method for leveraging end-users' preferences for efficient communications
摘要:
A presence server is described herein that implements a method which processes and integrates a presence watcher's communication preferences and a presentity's communication preferences and then distributes the integrated communication preferences along with the presentity's presence information so that the presence watcher can use this information to make a decision on how to contact the presentity. In this way, the presence watcher can achieve promoted communication satisfaction because they know now if they can contact the presentity using their preferred language/device (media type)/security mode (protocol). This enhancement of the communication satisfaction is possible because the integrated communication preferences provided to a presence watcher reflects not only the presentity's communication preferences but also the presence watcher's communication preferences.
信息查询
0/0