In a method of ordering a consumable supply produced by a card manufacturing device of an identification card manufacturing system, a request to order the consumable supply is received from a user. Next, supply information relating to the supply is retrieved and the supply information is provided to a first web address. Finally, a second web address, which is different from the first web address and is associated with the supply, is retrieved through the first web address based upon the supply information. A diagnostic report includes a list of current settings including current default settings that match default settings for the device. The current default settings also include modified settings that are different from the default settings for the device, wherein the modified settings are highlighted to thereby visibly distinguish them from the current default settings.