A design support method capable of verifying correct processing operation of software for controlling a paper transport mechanism by using a computer includes a displaying step of displaying a simulation screen relating to transport of virtual paper on a display unit of the computer, a jam setting step of presetting a condition for causing a paper jam with respect to the virtual paper, a jam causing step of causing the paper jam in accordance with the condition preset in the jam setting step, a selecting step of, when the paper jam is caused by the jam causing step, selecting a sheet of virtual paper, the sheet being subjected to the paper jam, by an instruction from a user, and a deleting step of deleting the sheet of virtual paper selected by the selecting step from the simulation screen.