A method of providing and operating an e-mail service (FM), wherein a user account (NK) with multiple folders (PE, PE1, PE2, . . . ) is assigned in each case to Internet users, wherein for the case that the user uses another Internet service (EB), particularly an auction service, which sends information e-mails to the user account (UK) of the e-mail service (FM), a services folder (AA) is provided, and wherein at least the incoming information e-mails from the Internet service (EB) are automatically tested depending on at least one specifiable criterion (ADR, IPA), particularly by testing the header data of the incoming e-mail, and, if the at least one criterion is fulfilled, are assigned to this services folder (AA). Preferably, and irrespective of the assignment of the e-mails to existing logical folders (PE1, PE2, PE3 . . . ), all e-mails which are recognized as auction e-mails are displayed in a common view (MA) and in the form of threads (A1, A2, A3 and A4). Additionally, a search function which is integrated into the e-mail system (FM), and can search by article designation and/or article number of the auction article, is offered to the user.