发明申请
US20060233312A1 Method and system for providing automated fault isolation in a managed services network
有权
在托管服务网络中提供自动故障隔离的方法和系统
- 专利标题： Method and system for providing automated fault isolation in a managed services network
- 专利标题（中）： 在托管服务网络中提供自动故障隔离的方法和系统
-
申请号： US11318077申请日： 2005-12-23
-
公开(公告)号： US20060233312A1公开(公告)日： 2006-10-19
- 发明人: Frank Adams , Sanjiv Damle , Richard Drescher , Joshua Morris , Michael Smith , Stephen Smith , Jonathan Spieker , Christopher White
- 申请人： Frank Adams , Sanjiv Damle , Richard Drescher , Joshua Morris , Michael Smith , Stephen Smith , Jonathan Spieker , Christopher White
- 申请人地址： US NJ Basking Ridge 07920
- 专利权人： MCI, LLC
- 当前专利权人： MCI, LLC
- 当前专利权人地址： US NJ Basking Ridge 07920
- 主分类号： H04M3/08
- IPC分类号： H04M3/08 ; H04M1/24
摘要：
An approach provides support for automatic fault isolation in a managed services system. A fault indication corresponding to a communications network of a customer is determined. An analysis is performed to determine a root cause of the fault indication using information associated with the determined fault to output an alarm. A determination is made whether the alarm is associated with a maintenance event to update the alarm. Further, a workflow event corresponding to the alarm is created.
公开/授权文献
信息查询
