发明申请
US20070025533A1 Method and apparatus for automated billing and crediting of customer accounts 失效
用于自动计费和记入客户帐户的方法和设备

Method and apparatus for automated billing and crediting of customer accounts
摘要:
An account management system (100) is coupled to a service center (101) serving a number of customers (108). The account management system has a communications interface (110), a memory (104), and a controller (102). The controller is programmed to monitor (202) service outages of the service center, detect (204) a service outage, identify (206) one or more customers affected by the service outage, and assign (208) a credit to each of the affected one or more customers.
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