发明申请
- 专利标题: Method and apparatus for automated billing and crediting of customer accounts
- 专利标题(中): 用于自动计费和记入客户帐户的方法和设备
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申请号: US11178651申请日: 2005-07-11
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公开(公告)号: US20070025533A1公开(公告)日: 2007-02-01
- 发明人: Antonio Green , Jonathan Paden , Bobby Sams
- 申请人: Antonio Green , Jonathan Paden , Bobby Sams
- 申请人地址: US NV Reno 89502
- 专利权人: SBC Knowledge Ventures LP
- 当前专利权人: SBC Knowledge Ventures LP
- 当前专利权人地址: US NV Reno 89502
- 主分类号: H04M15/00
- IPC分类号: H04M15/00
摘要:
An account management system (100) is coupled to a service center (101) serving a number of customers (108). The account management system has a communications interface (110), a memory (104), and a controller (102). The controller is programmed to monitor (202) service outages of the service center, detect (204) a service outage, identify (206) one or more customers affected by the service outage, and assign (208) a credit to each of the affected one or more customers.
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