A SIP Gateway (SIPGW) coupled to an IP Multimedia Subsystem (IMS) is disclosed that detects when a first party, using a Plain Ordinary Telephone Service (POTS) telephone coupled to the SIPGW and participating in a call, performs a hook flash action. In response, the SIPGW sends to the IMS a first SIP INFO message indicating that the POTS telephone has performed the hook flash. In response to a first SIP INFO message indicating that a first party has performed a first hook flash, an Application Server (AS) in an IMS places on hold a second party participating in the call. The AS may also cause a Media Server to receive information from the first party identifying a call feature to be provided, where the call feature is one of simple call hold, consultation call hold, attended call transfer and unattended call transfer.