发明申请
- 专利标题: REMOTE MONITORING IN A COMPUTER NETWORK
- 专利标题(中): 计算机网络中的远程监控
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申请号: US11615512申请日: 2006-12-22
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公开(公告)号: US20080155091A1公开(公告)日: 2008-06-26
- 发明人: Parag Gokhale , Rajiv Kottomtharayil , Srinivas Kavuri , Anand Prahlad , Suresh Parpatakam Reddy , Robert Keith Brower
- 申请人: Parag Gokhale , Rajiv Kottomtharayil , Srinivas Kavuri , Anand Prahlad , Suresh Parpatakam Reddy , Robert Keith Brower
- 主分类号: G06F15/173
- IPC分类号: G06F15/173
摘要:
Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements which perform data migration operations and a reporting manager which monitors the elements and data migration operations. Upon detection of hardware or software problems, the reporting manager automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.
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