发明申请
US20090063387A1 Apparatus And Method For Problem Determination And Resolution 审中-公开
用于问题确定和分辨率的装置和方法

Apparatus And Method For Problem Determination And Resolution
摘要:
An exemplary method (which can be computer implemented) for problem determination and resolution includes the steps of detecting anomalous changes in an environment for which a problem diagnosis is to be provided, generating domain specific key words and predicates based, at least in part, on the detected anomalous changes, searching in a knowledge resolution repository for solutions related to the generated key words and predicates, and generating a particular solution for the problem, based, at least in part, on the solutions from the knowledge resolution repository
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