Tools are provided for supporting messaging about a video program using a set top box. Video information related to the video program is received and converted at the set top box and a display device is caused to display the video program. A message to be sent from a first user to a second user is created in accordance with input from the first user. The message is related to the video program. A set of at least one Internet Protocol (“IP”) packets comprising the message is generated. The set of at least one IP packets is transmitted from the set top box through an IP network to be received by an external device that is separate from the set top box.