发明申请
US20090094036A1 SYSTEM AND METHOD OF HANDLING PROBLEMATIC INPUT DURING CONTEXT-SENSITIVE HELP FOR MULTI-MODAL DIALOG SYSTEMS
审中-公开
用于多模式对话系统的语境敏感性帮助中处理问题输入的系统和方法
- 专利标题： SYSTEM AND METHOD OF HANDLING PROBLEMATIC INPUT DURING CONTEXT-SENSITIVE HELP FOR MULTI-MODAL DIALOG SYSTEMS
- 专利标题（中）： 用于多模式对话系统的语境敏感性帮助中处理问题输入的系统和方法
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申请号： US12267183申请日： 2008-11-07
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公开(公告)号： US20090094036A1公开(公告)日： 2009-04-09
- 发明人: Patrick Ehlen , Helen Hastie , Michael Johnston
- 申请人： Patrick Ehlen , Helen Hastie , Michael Johnston
- 申请人地址： US NY New York
- 专利权人： AT&T Corp
- 当前专利权人： AT&T Corp
- 当前专利权人地址： US NY New York
- 主分类号： G10L21/00
- IPC分类号： G10L21/00
摘要：
A method of presenting a multi-modal help dialog move to a user in a multi-modal dialog system is disclosed. The method comprises presenting an audio portion of the multi-modal help dialog move that explains available ways of user inquiry and presenting a corresponding graphical action performed on a user interface associated with the audio portion. The multi-modal help dialog move is context-sensitive and uses current display information and dialog contextual information to present a multi-modal help move that is currently related to the user. A user request or a problematic dialog detection module may trigger the multi-modal help move.
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