发明申请
US20090138101A1 Method, System and Computer Program Product for Improving Information Technology Service Resiliency 审中-公开
方法,系统和计算机程序产品,用于提高信息技术服务的灵活性

Method, System and Computer Program Product for Improving Information Technology Service Resiliency
摘要:
A method is provided. The method includes the steps of: generating a model of an information technology process, wherein the process comprises a plurality of process steps and wherein the model identifies resources associated with the process; identifying dependencies on the resources for at least one process step or the plurality of process steps; perturbing the model; assessing an impact of the perturbation on the model; and reducing the impact of the perturbation on the model by utilizing at least one remedial action.
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