发明申请
- 专利标题: Method and Apparatus For Multimodal Voice and Web Services
- 专利标题(中): 多模式语音和Web服务的方法和装置
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申请号: US11910301申请日: 2006-04-06
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公开(公告)号: US20090144428A1公开(公告)日: 2009-06-04
- 发明人: Ronald John Bowater , Charles Willard Cross Jr. , Leslie Robert Wilson , Yuk-Lun Wong
- 申请人: Ronald John Bowater , Charles Willard Cross Jr. , Leslie Robert Wilson , Yuk-Lun Wong
- 申请人地址: US NY Armonk
- 专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人地址: US NY Armonk
- 优先权: EP0507148.5 20050408; EPPCT/EP2006/061380 20060406
- 国际申请: PCT/EP2006/061380 WO 20060406
- 主分类号: G06F15/16
- IPC分类号: G06F15/16
摘要:
This invention is based on being able to locate a voice server, temporarily allocate it, send it the audio of you saying “When is flight 683 due to arrive?”, getting the results of what you said back in the browser, and deallocating the voice server for use by the next person talking into their browser. Voice channels and IVR ports are initially set up by a switch and the IVR using conventional audio protocols. The Voice channels are not initially connected to the client. The switch handles the allocation and deallocation of IVR voice channels without having to communication further with the IVR. A user indicates (usually by pressing a PTT button) to the client device that he wishes to initiate a voice interaction during an X+V session. This translates to a request on the CTRL channel to synchronise the XHTML and VXML forms which the embodiment uses as a trigger for the VXML browser to execute a conversational turn. The multiplexer intercepts this control command and connects the virtual voice circuit between the device and an existing open but unattached voice port. The virtual circuit is connected without having to set up an RTP channel. The CTRL signal is then forwarded to the interaction manager so that the conversation can take place. At the end of the conversation the virtual circuit is disconnected.
公开/授权文献
- US08543704B2 Method and apparatus for multimodal voice and web services 公开/授权日:2013-09-24
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