发明申请
US20090154685A1 APPARATUS, METHOD, AND COMPUTER PROGRAM PRODUCT FOR GEOGRAPHIC CALL CENTER STATUS AND SECURITY
有权
用于地理呼叫中心状态和安全的装置，方法和计算机程序产品
- 专利标题： APPARATUS, METHOD, AND COMPUTER PROGRAM PRODUCT FOR GEOGRAPHIC CALL CENTER STATUS AND SECURITY
- 专利标题（中）： 用于地理呼叫中心状态和安全的装置，方法和计算机程序产品
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申请号： US11954764申请日： 2007-12-12
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公开(公告)号： US20090154685A1公开(公告)日： 2009-06-18
- 发明人: James T. McConnell , Charles V. Miller, IV , Roy D. Barrett
- 申请人： James T. McConnell , Charles V. Miller, IV , Roy D. Barrett
- 申请人地址： US VA Arlington US NJ Basking Ridge
- 专利权人： Verizon Services Corp.,Verizon Corporate Services Group, Inc.
- 当前专利权人： Verizon Services Corp.,Verizon Corporate Services Group, Inc.
- 当前专利权人地址： US VA Arlington US NJ Basking Ridge
- 主分类号： H04M3/00
- IPC分类号： H04M3/00
摘要：
An apparatus, method, system, and computer program product are provided for producing a geographical mapping of the status, activity, security, work-force, and other information of call centers. The systems and methods may receive call center data and call data, generate a geographical data, and display at least a portion of the geographical data.
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