发明申请
US20090193038A1 CREATION OF CONTEXT FOR COMMUNICATIONS BASED ON PREVIOUS INTERACTIONS 有权
基于以前的交互创造通信的语境

  • 专利标题: CREATION OF CONTEXT FOR COMMUNICATIONS BASED ON PREVIOUS INTERACTIONS
  • 专利标题(中): 基于以前的交互创造通信的语境
  • 申请号: US12021217
    申请日: 2008-01-28
  • 公开(公告)号: US20090193038A1
    公开(公告)日: 2009-07-30
  • 发明人: David Butt
  • 申请人: David Butt
  • 申请人地址: US CA San Jose
  • 专利权人: CISCO TECHNOLOGY, INC.
  • 当前专利权人: CISCO TECHNOLOGY, INC.
  • 当前专利权人地址: US CA San Jose
  • 主分类号: G06F15/16
  • IPC分类号: G06F15/16 G06F3/048 G06F17/30
CREATION OF CONTEXT FOR COMMUNICATIONS BASED ON PREVIOUS INTERACTIONS
摘要:
In one embodiment, an identification (ID) of a person involved in a current communication is utilized to access a communication log to determine an active time interval of a previous communication with the same person. The active time interval is utilized to identify the context material of the previous communication and access to the context material is provided during the current communication.
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