A computer program product, an apparatus, and a method for processing communications between a control unit and a channel subsystem in an input/output processing system are provided. The computer program product includes a tangible storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for performing a method. The method includes: sending a command from the channel subsystem to the control unit to initiate an input/output operation; setting a time period for completion of the operation; and responsive to the operation not completing within the time period, sending a message to determine whether the control unit has an exchange open for the command.