A self-service apparatus for exchanging value for coins including a coin input region configured to receive a batch of coins from a user, a coin processing device configured to determine a total value for the batch of coins, a value card storage device operatively coupled to a value card dispensing device configured to dispense, to a card receptacle or card slot, a value card from the value card storage device, the dispensed value card being associated with a value relating to the total value and a currency storage device operatively coupled to a currency dispensing device. The user is permitted an option to receive a value relating to the total value in the form of currency, a value card, or a combination of currency and a value card and the self-service apparatus is configured to charge a first transaction fee for dispensing value cards and is configured to charge a second transaction fee for dispensing currency.