A method of providing a vehicle service event includes providing at least one vehicle service area at a service facility. The at least one service area is configured to provide for the performance of a service event on a customer vehicle. At least one video camera is positioned with respect to the service area and the customer's vehicle to provide for capturing images of the customer vehicle. The method further includes performing a service event on the customer vehicle and while performing the service event, capturing images of the customer vehicle with the video camera. The method additionally includes receiving the captured images in a recording device, recording the captured images onto a electronic storage media with the recording device, and providing the electronic storage media to the customer.