A session QoS control arrangement wherein for an occurrence of user session information indicating a change of user state and/or a change of session condition from a user communication terminal: said session information analysis means analyses the session state of the user terminal in real-time by referring to said session management database and said user preference database; and, said session QoS control means determines the QoS policy for the user session in real-time, based on the result of session analysis performed by said session information analysis means.