发明申请
- 专利标题: VOICE RESPONSE UNIT HARVESTING
- 专利标题(中): 语音响应单元收藏
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申请号: US12211653申请日: 2008-09-16
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公开(公告)号: US20100067670A1公开(公告)日: 2010-03-18
- 发明人: Travis M. Grigsby , Frank L. Jania , Steven M. Miller , Lisa Seacat DeLuca
- 申请人: Travis M. Grigsby , Frank L. Jania , Steven M. Miller , Lisa Seacat DeLuca
- 主分类号: H04M11/00
- IPC分类号: H04M11/00
摘要:
A system, method and program product for providing voice response unit (VRU) harvesting. A system is provided that includes: an account management system for allowing a user to identify a set of VRUs and associated data desired from each VRU; a navigation system for automatically navigating each VRU and collecting the desired data from each VRU; and an output system for outputting the desired data for the user.
公开/授权文献
- US09106745B2 Voice response unit harvesting 公开/授权日:2015-08-11
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