发明申请
US20100070952A1 Automation in IT Services and IT Enabled Services 有权
IT服务和IT支持服务中的自动化

Automation in IT Services and IT Enabled Services
摘要:
A system for automation of processes in a working environment to achieve targeted deliverables, said system comprising: mapping means adapted to map discrete processes in a working environment; reader means adapted to read human instructions in relation to targeted deliverables at mapped discrete processes; interpreter means adapted to interpret said read instructions into a machine readable instruction format; compiler means adapted to compile said machine readable instruction format into a pre-defined operating system executable instruction format; packager means adapted to classify and package said operating system executable instruction format in a pre-defined format; and installer means adapted to install and deploy said packaged format in said working environment to complete the automation process and achieve targeted deliverables.
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