An information processing apparatus which outputs information includes an acquisition unit that acquires identification information for identifying an intended party, a storage unit that stores, when identification information is acquired, a file operation record indicating a file operated during a call in a storage unit so that the file operation record is associated with the identification information, and an output unit that outputs, in a case of determining that identification information that matches identification information stored in the storage unit is acquired by the acquisition unit, information about the file stored in the storage unit in association with the acquired identification information.