A method can include determining a number of cases received (e.g., a case load), a number of cases processed (e.g., a case rate), and dividing the case load by the case rate. The resource demand can be compared to a resource allocation, and the resource allocation can be changed based upon the resource demand. A information handling system can include a processor and a memory. The memory can have code stored therein, wherein the code can include instructions, which, when executed by the processor, allows the information handling system to perform part or substantially all of the method.