A mobile services control platform supports an enhanced service, Voice Forwarding to Wi-Fi or Wi-Fi Voice. Functionally, the service allows a subscriber to use a Wi-Fi device to receive voice calls directed to his or her mobile number. In a representative example, when the user connects over a Wi-Fi network, e.g., using his or her laptop or other such device, he or she selects “Wi-Fi Voice” option from a client. As a result, future voice calls directed to the user's mobile number get routed to his or her laptop over Wi-Fi, without the caller being aware that the user has connected over a different network. Similarly, voice calls made by the user from his or her laptop Wi-Fi (e.g., through a softphone) are delivered to the recipient's device as if they originated from the mobile phone number.