In exemplary embodiments, an apparatus and method for providing expert quality control on a consultation system is provided. Feedback is received for an expert. The feedback may be from users of the consultation system, other experts on the consultation system, or third-parties with relevant expertise and may comprise direct and indirect feedback. Adjustment factors are recorded for the expert. The adjustment factors comprise public and non-public actions associated with the expert. The expert is then evaluated using the feedback and the adjustment factors.