发明申请
US20110060627A1 MULTI-PROVIDER FORMS PROCESSING SYSTEM WITH QUALITY OF SERVICE
审中-公开
具有服务质量的多方提供者表单处理系统
- 专利标题: MULTI-PROVIDER FORMS PROCESSING SYSTEM WITH QUALITY OF SERVICE
- 专利标题(中): 具有服务质量的多方提供者表单处理系统
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申请号: US12555683申请日: 2009-09-08
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公开(公告)号: US20110060627A1公开(公告)日: 2011-03-10
- 发明人: Kurt W. Piersol , Michael J. Gormish , John W. Barrus , Edward L. Schwartz , Kenneth F. Gudan , Richard D. Kosoglow , Stephen R. Savitzky , Sergey Chemishkian
- 申请人: Kurt W. Piersol , Michael J. Gormish , John W. Barrus , Edward L. Schwartz , Kenneth F. Gudan , Richard D. Kosoglow , Stephen R. Savitzky , Sergey Chemishkian
- 主分类号: G06Q10/00
- IPC分类号: G06Q10/00 ; G06Q30/00 ; G06Q50/00
摘要:
A multi-provider forms processing system with a quality of service rating includes a plurality of portable computing devices, a plurality of service providers and a paper-like forms server coupled by a network. The paper-like forms server comprises a central scheduler and service provider manager and rater. The multi-provider forms processing system provides ratings for the service providers that are used in selection of services providers and processing of compound documents. In particular, the central scheduler tracks and determines where transaction failures occur, and based on these failures provides a quality of service rating for each service provider. The central scheduler also monitors the logs for completion as well as restarts, attempts, failure, reworked and re-performed transaction steps and provides ratings that can be reviewed by a user in selecting a service provider or automatically by a selection module.
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