A terminal management server in a terminal management system, the server includes, a command check reception unit to communicate with a plurality of terminal devices, a command registration management unit to store a command in a command management table associated with identification information for a terminal device, a command check reception unit to receive identification information for one terminal device or a plurality of terminal devices and an acquisition request for a command, transmitted from one terminal device, a command registration unit to determine whether or not there is a command in the command management table, when an acquisition request for the identification information and the command is received, and a command transmission unit to transmit the command to a terminal device that is a transmission source of the acquisition request when it is determined that there is the command in the command management table.