发明申请
US20110153511A1 DEVICE, METHOD FOR MANAGING DISTRIBUTED SERVICE LEVEL AGREEMENT QUALITY INFORMATION AND MANAGEMENT SYSTEM OF SERVICE LEVEL AGREEMENT 审中-公开
设备管理分销服务级别协议质量信息和服务水平协议管理系统的方法

DEVICE, METHOD FOR MANAGING DISTRIBUTED SERVICE LEVEL AGREEMENT QUALITY INFORMATION AND MANAGEMENT SYSTEM OF SERVICE LEVEL AGREEMENT
摘要:
A device for discretely managing quality of an SLA according to the present invention is an SLA quality information management device for managing quality of service level agreement, including: a data management unit that shares SLA quality information generated by each of a provisioning management device, a fault management device, and a network quality management device with the provisioning management device, the fault management device, and the network quality management device and stores it; a statistic processing unit that generates SLA quality statistical information based on the SLA quality information; and a compensation processing unit that processes compensation for violation of the SLA quality based on the SLA quality statistical information.
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