发明申请
- 专利标题： LEVERAGING SOCIAL NETWORKING FOR COMPUTER HELP
- 专利标题（中）： 引导计算机帮助的社会网络
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申请号： US12898846申请日： 2010-10-06
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公开(公告)号： US20120089919A1公开(公告)日： 2012-04-12
- 发明人: Sean Patrick Kennedy , Fredrik Carpio , Adrian Crisan , Rommel Garay , Gary Robert Lyons , Edward Theodore Winter
- 申请人： Sean Patrick Kennedy , Fredrik Carpio , Adrian Crisan , Rommel Garay , Gary Robert Lyons , Edward Theodore Winter
- 专利权人： SONY CORPORATION
- 当前专利权人： SONY CORPORATION
- 主分类号： G06F3/00
- IPC分类号： G06F3/00 ; G06F15/16
摘要：
Computer help is provided through a user's social networking sites. For example, a computer help desk can request permission to be added to a user's social networking contacts or can add itself automatically as a contact of the user to provide help information through the social network as an RSS feed.