In at least one embodiment, data relating to the usage and the operating status of a frontend module of a software application implemented on the client side is acquired continuously during the execution of the application by way of a monitoring frontend module implemented on the client side of a client/server system. This acquired usage and status data is transmitted by the monitoring frontend module to a monitoring backend module implemented on the server side. The usage and status data is stored by the monitoring backend module in a database on the server side. The usage and status data stored in the database is automatically analyzed by way of an analysis module. In the process, default settings of the software application are automatically modified by way of the analysis module on the basis of the result of the analysis in order to improve the performance of the application.