发明申请
- 专利标题: RANKING EXPERT RESPONSES AND FINDING EXPERTS BASED ON RANK
- 专利标题(中): 排名专家反馈,并根据排名查找专家
-
申请号: US13591348申请日: 2012-08-22
-
公开(公告)号: US20120317102A1公开(公告)日: 2012-12-13
- 发明人: Jianying Hu , Jennifer Lai , Aleksandra Mojsilovic , Vikas Sindhwani , Kevin Singley
- 申请人: Jianying Hu , Jennifer Lai , Aleksandra Mojsilovic , Vikas Sindhwani , Kevin Singley
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 主分类号: G06F17/30
- IPC分类号: G06F17/30
摘要:
In a computerized social network, expert and user chat sessions are stored and rated probabilistically. Later user requests for information are met with an expert ranking, based on a balance of similarities between expert profile and questions; similarity between expert profile and prior chat sessions, and dynamically updated chat session ratings. New sessions can be rated automatically with reference to keywords distilled from past sessions responsive to user ratings—and based on session length.
公开/授权文献
- US08538955B2 Ranking expert responses and finding experts based on rank 公开/授权日:2013-09-17