An interface for interactive control of alarm systems using an intermediate gateway. A request for access to an account for interactive alarm system control is received from a remote device by an intermediate gateway. The request for access from the remote device is authenticated by the intermediate gateway based on an authentication parameter. After authenticating, the intermediate gateway identifies an alarm system and attributes of the alarm system associated with the request for access. Here, for example, the intermediate gateway identifies the operating characteristics for remote access to the alarm system. Further, the interactive gateway may receive a prompt from the remote device. Based on the prompt, the intermediate gateway may communicate with the alarm system according to its identified attributes and in response to the prompt, to query or update at least one setting of the alarm system.