发明申请
- 专利标题: ADAPTIVE LEARNING OF EFFECTIVE TROUBLESHOOTING PATTERNS
- 专利标题(中): 适应性学习有效的故障排除模式
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申请号: US14067824申请日: 2013-10-30
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公开(公告)号: US20140280068A1公开(公告)日: 2014-09-18
- 发明人: Rakesh DHOOPAR , Joseph SCARPELLI , Guriqbal SINGH , Sameer POKARNA , Abhijit SHARMA , Nilesh PHADKE , Neeran KARNIK
- 申请人: BMC Software, Inc.
- 申请人地址: US TX Houston
- 专利权人: BMC Software, Inc.
- 当前专利权人: BMC Software, Inc.
- 当前专利权人地址: US TX Houston
- 主分类号: G06F17/30
- IPC分类号: G06F17/30
摘要:
The system may include a troubleshooting activity recorder configured to record troubleshooting sessions. Each troubleshooting session may include a sequence of queries and query results. The troubleshooting activity recorder may include a query transformer configured to transform the queries and the query results into transformed queries and transformed query results before recording the troubleshooting sessions. The troubleshooting activity recorder may be configured to record the transformed queries and the transformed query results as troubleshooting session information in a troubleshooting activity database. The system may include a troubleshooting pattern learning unit including a graph builder configured to generate a troubleshooting pattern graph having query nodes and links between the query nodes based on the troubleshooting session information.
公开/授权文献
- US09710525B2 Adaptive learning of effective troubleshooting patterns 公开/授权日:2017-07-18
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