发明申请
US20140372885A1 PROVIDING HELP SUGGESTIONS BASED ON ONLINE ACTIVITY OF A CONTACT
审中-公开
根据联系人的在线活动提供帮助建议
- 专利标题: PROVIDING HELP SUGGESTIONS BASED ON ONLINE ACTIVITY OF A CONTACT
- 专利标题(中): 根据联系人的在线活动提供帮助建议
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申请号: US13538769申请日: 2012-06-29
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公开(公告)号: US20140372885A1公开(公告)日: 2014-12-18
- 发明人: Ranjith JAYARAM
- 申请人: Ranjith JAYARAM
- 申请人地址: US CA Mountain View
- 专利权人: Google Inc.
- 当前专利权人: Google Inc.
- 当前专利权人地址: US CA Mountain View
- 主分类号: G06F3/048
- IPC分类号: G06F3/048
摘要:
A computer-implemented method for providing help suggestions at a social networking site is provided. The method includes receiving from a user an electronic help request identifying one or more contacts, classifying the received electronic help request into one or more help categories, generating an electronic help invitation at least in part based on the received electronic help request and the one or more help categories, sending an electronic help invitation to the one or more contacts identified in the electronic help request. The method concludes with receiving an acceptance of the electronic help invitation from at least one contact of the one or more contacts identified in the electronic help request; and providing, based on the at least one contact's of one or more contacts online activity, an electronic help suggestion to the one or more contact who received the electronic help invitation.
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