Techniques for acquiring and analyzing environmental and personnel presence, location and identification data from a health care facility to manage operations of the health care facility with regards to personnel tracking, patient comfort and/or enforcement of hygienic protocols are provided. In one aspect, a method of managing operation of a health care facility is provided. The method includes the steps of: acquiring data regarding i) environmental factors in the health care facility and ii) a presence, a location and an identity of personnel in the health care facility using a sensing platform system having a plurality of sensing points throughout the health care facility, wherein the sensing platform is configured to identify the personnel in the health care facility via radio-frequency identification (RFID); and analyzing the data to provide real-time analytics for managing operation of the health care facility.