An information processing system includes an information processing apparatus that is capable of being remotely operated by a remote operation terminal via a network, an execution unit that executes a job in accordance with operation, a first operation receiving unit that receives operation of the remote operation terminal for the execution unit, a second operation receiving unit that receives operation for the execution unit, a determining unit that determines whether operation is received by the first operation receiving unit or the second operation receiving unit, a charging determining unit that determines whether the job executed by the execution unit is an object for charging in accordance with the result determined by the determining unit, and a storing unit that stores therein the result determined by the determining unit.