Aspects of the present disclose involve a system comprising a computer-readable storage medium storing at least one program, and a method for finding experts based on case resolution logs. In example embodiments, the method may include extracting a plurality of topics from case resolution logs and using the extracted topics to model the relationship between experts and received user queries in order to identify experts with the most relevant expertise with respect to the user queries. The method may further include presenting an expert selection interface that includes a list of the identified experts and information about the experts to assist users in the expert selection decision.