In an embodiment, the present invention provides a computer system for use by caregivers in the prevention and treatment of acute otitis media (AOM) with the use of the Galbreath technique in children from shortly after birth to about six years of age. The computer system assists caregivers in the monitoring of children who may be at risk for AOM or who may be experiencing an active episode of AOM. The system may make automated suggestions in real time of treatment options available to a caregiver at home. The computer system may include a diary component, and may include a Virtual Coach component providing reminders in real time and educational materials in the use of the Galbreath Technique and other medical interventions in the prevention and treatment of AOM.