Invention Application
- Patent Title: User Availability Aware Communication System
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Application No.: US15411513Application Date: 2017-01-20
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Publication No.: US20180212920A1Publication Date: 2018-07-26
- Inventor: Shailesh Govande
- Applicant: salesforce.com, inc.
- Main IPC: H04L12/58
- IPC: H04L12/58 ; H04L29/08

Abstract:
This disclosure provides various techniques that may allow for user availability aware communication. For example, a first user may desire to send an electronic message to a second user, but may not have a way to intelligently select a messaging service to use. This disclosure provides, in one example of user availability aware messaging, that a particular messaging service may be selected based on activity information regarding the second user's activity on one or more messaging services. The electronic message may be sent to the second user via the particular messaging service.
Public/Granted literature
- US10511564B2 User availability aware communication system Public/Granted day:2019-12-17
Information query