The present application relates to the field of information technologies, and discloses an access point switching method and apparatus, to avoid interruption of another communication service that needs to be performed with an AE by using an M2M platform, thereby improving user experience. According to the present invention, after an access point for the AE is switched from the M2M platform to the M2M gateway, the AE can receive communication services corresponding to the M2M platform and the M2M gateway.