A virtual machine password reset method includes a virtual machine first sending a password obtaining request to a cloud service computing node, the cloud service computing node querying a reset password of the virtual machine in a metadata server based on the password obtaining request, the cloud service computing node returning a password obtaining response based on a result of querying the reset password of the virtual machine in the metadata server, the virtual machine configuring the reset password as a password of the virtual machine, to complete virtual machine password reset.