Invention Application
- Patent Title: SYSTEM AND METHOD TO ANALYZE AND DETECT ANOMALIES IN VEHICLE SERVICE PROCEDURES
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Application No.: US16748929Application Date: 2020-01-22
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Publication No.: US20200160284A1Publication Date: 2020-05-21
- Inventor: Tamer E. Abuelsaad , Gregory J. Boss , John E. Moore, JR. , Randy A. Rendahl
- Applicant: International Business Machines Corporation
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G06F16/2458 ; G06Q30/00 ; G07C5/08

Abstract:
Analyzing vehicle sensor data and identifying anomalies in service procedures including capturing vehicle data metrics from sensors, determining whether a service procedure that matches a predefined service procedure has been performed, identifying performed procedural steps corresponding to the matched service procedure, determining whether the performed procedural steps do not include one of the service procedures, whether the procedural steps were not performed in a defined order or whether a performed procedural step is not one of the predefined procedures, identifying an anomaly in the procedural steps when a determination is made that the procedural steps do not include all of the predefined service procedures, that the procedural steps were not performed in an order the defined sequence of steps, or that a procedural step is not one of the sequence of steps of the predefined service procedures and providing a dynamic feedback notification when an anomaly has been identified.
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